Once an order is completed, you will be notified by email with a summary of your purchase and transaction information.
Please allow 24-48 hours for order processing, excluding weekends and major holidays.
Free domestic Shipping for Orders over $200 (excluding Hawaii and Alaska) (3-5 day ground)
Standard - $25-35 Flat Rate via Fedex Ground for all purchases depending on type of purchase (3-5 day ground)
Flat Rate Jewelry - $15 All Jewelry purchases will be shipped via Fedex Ground
Options for Domestic USPS Post is available.
Second and Next Day - Enter delivery address for Rates
International (USPS or DHL)
Standard - Flat Rate via USPS Post, rate depends on on destination country and order weight (3-13 days in transit)
Standard Premium - DHL enter address for Rates ** (3-10 days in transit)
Expedited Premium - DHL enter address for Rates ** (1-2 days in transit)
To find out about shipping rates in advance you may contact us at email@example.com
Duties and Import Tax
Payment of any duties and import tax is the responsibility of the customer. Duties and tax are not included in the checkout. The amount is determined by the customs of the receiving country. Please contact your local carrier office to find out more information.
Exchanges and Returns
The customer is responsible for shipping costs for exchanges and returns. Shipping costs are not refundable.
We are not responsible for any packages that may become lost during transit. It is the responsibility of the recipient to locate the packages. We will help provide the tracking information for any courier used and the description of the items sent. Please check to make sure you have the right delivery address an accurate receiving phone contact in advance of shipment. If you have a signature requirement or any other special instructions for shipping, please contact us in advance at firstname.lastname@example.org